CompTIA A+ is the industry standard for establishing a career in IT.
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
- The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
- Trusted by employers around the world to identify the go-to person in end point management & technical support roles
- Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:
- Demonstrate baseline security skills for IT support professionals
- Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
- Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
- Support basic IT infrastructure and networking
- Configure and support PC, mobile and IoT device hardware
- Implement basic data backup and recovery methods and apply data storage and management best practices
9 skills that you master and validate with CompTIA A+
HARDWARE
Identifying, using, and connecting hardware components and devices
OPERATING SYSTEMS
Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS
SOFTWARE TROUBLESHOOTING
Troubleshoot PC and mobile device issues including application security support
NETWORKING
Explain types of networks and connections including TCP/IP, WIFI and SOHO
HARDWARE & NETWORK TROUBLESHOOTING
Troubleshoot device and network issues
SECURITY
Identify and protect against security vulnerabilities for devices and their network connections
MOBILE DEVICES
Install & configure laptops and other mobile devices
VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts & set up client-side virtualization
OPERATIONAL PROCEDURES
Follow best practices for safety, environmental impacts, and communication and professionalism
Jobs that use A+
Service Desk Analyst
Help Desk Tech
Technical Support Specialist
Field Service Technician
Associate Network Engineer
Data Support Technician
Desktop Support Administrator
End User Computing Technician
Help Desk Technician
System Support Specialist
A+ Exam Prepration
The Official CompTIA A+ Core 1 & Core 2 Student Guide has been developed by CompTIA for the CompTIA certification candidate. Rigorously evaluated by third party subject matter experts to validate coverage of the A+ Core 1 & Core 2 exam objectives, The Official CompTIA A+ Core 1 & Core 2 Student Guide teaches the essential skills and information needed to troubleshoot and problem solve, helps learners understand a wide variety of issues ranging from networking and operating systems to mobile devices and security, and prepares candidates to take the CompTIA A+ Core 1 & Core 2 certification exam (220-1001 and 220-1002).
What's Included
- Content mapped to A+ Core 1 & Core 2 exam objectives (220-1001 and 220-1002)
- Hands-on Activities designed to put knowledge into practice
- Videos developed exclusively for CompTIA by ITPro.TV
- Practice questions that check for understanding
- PowerPoint slides
- Access to the CompTIA Learning Center
Table of Contents
Lesson 1: Supporting Operating Systems
Lesson 2: Installing and Configuring PC Components
Lesson 3: Installing, Configuring, and Troubleshooting Display and Multimedia Devices
Lesson 4: Installing, Configuring, and Troubleshooting Storage Devices
Lesson 5: Installing, Configuring, and Troubleshooting Internal System Components
Lesson 6: Installing, Configuring, and Maintaining Operating Systems
Lesson 7: Maintaining and Troubleshooting Microsoft Windows
Lesson 8: Network Infrastructure Concepts
Lesson 9: Configuring and Troubleshooting Networks
Lesson 10: Managing Users, Workstations, and Shared Resources
Lesson 11: Implementing Client Virtualization and Cloud Computing
Lesson 12: Security Concepts
Lesson 13: Securing Workstations and Data
Lesson 14: Troubleshooting Workstation Security Issues
Lesson 15: Supporting and Troubleshooting Laptops
Lesson 16: Supporting and Troubleshooting Mobile Devices
Lesson 17: Installing, Configuring, and Troubleshooting Print Devices
Lesson 18: Implementing Operational Procedures
Appendix A: Taking the Exams
Appendix B: Mapping Course Content to CompTIA A+ Core 1 (Exam 220-1001)
Appendix C: Mapping Course Content to CompTIA A+ Core 2 (Exam 220-1002)
DOWNLOADS
Purchase
To receive hard copy of Text Book:
Accessing the Course Materials
PRINT COURSE
Print books are shipped within 2 business days.
Along with the print, you will also have access to the CompTIA Learning Center, the online platform what you can access an eBook version of the text with digital materials as described above. An access key and instructions for acessing the CompTIA Learning Center are emailed within 3-4 hours of purchase. The eBook is provided in a interactive online version, along with a downloadable PDF.
eBOOK COURSE
An access key and instructions for accessing the CompTIA Learning Center, the onlineplatform through which the eBook and all digital material, will be delivered, by email. The eBook is provided in an interactive online version, along with a a downloadable PDF.