CompTIA A+ is the industry standard for establishing a career in IT.

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

  • The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
  • Trusted by employers around the world to identify the go-to person in end point management & technical support roles
  • Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

  • Demonstrate baseline security skills for IT support professionals
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
  • Support basic IT infrastructure and networking
  • Configure and support PC, mobile and IoT device hardware
  • Implement basic data backup and recovery methods and apply data storage and management best practices

9 skills that you master and validate with CompTIA A+

HARDWARE

Identifying, using, and connecting hardware components and devices

OPERATING SYSTEMS

Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS

SOFTWARE TROUBLESHOOTING

Troubleshoot PC and mobile device issues including application security support

NETWORKING

Explain types of networks and connections including TCP/IP, WIFI and SOHO

HARDWARE & NETWORK TROUBLESHOOTING

Troubleshoot device and network issues

SECURITY

Identify and protect against security vulnerabilities for devices and their network connections

MOBILE DEVICES

Install & configure laptops and other mobile devices

VIRTUALIZATION & CLOUD COMPUTING

Compare & contrast cloud computing concepts & set up client-side virtualization

OPERATIONAL PROCEDURES

Follow best practices for safety, environmental impacts, and communication and professionalism 

Jobs that use A+

Service Desk Analyst

Help Desk Tech

Technical Support Specialist

Field Service Technician

Associate Network Engineer 

Data Support Technician

Desktop Support Administrator

End User Computing Technician

Help Desk Technician

System Support Specialist

A+ Exam Prepration

The Official CompTIA A+ Core 1 & Core 2 Student Guide has been developed by CompTIA for the CompTIA certification candidate. Rigorously evaluated by third party subject matter experts to validate coverage of the A+ Core 1 & Core 2 exam objectives, The Official CompTIA A+ Core 1 & Core 2 Student Guide teaches the essential skills and information needed to troubleshoot and problem solve, helps learners understand a wide variety of issues ranging from networking and operating systems to mobile devices and security, and prepares candidates to take the CompTIA A+ Core 1 & Core 2 certification exam (220-1001 and 220-1002).

What's Included

  • Content mapped to A+ Core 1 & Core 2 exam objectives (220-1001 and 220-1002)
  • Hands-on Activities designed to put knowledge into practice
  • Videos developed exclusively for CompTIA by ITPro.TV
  • Practice questions that check for understanding
  • PowerPoint slides
  • Access to the CompTIA Learning Center

Table of Contents

Lesson 1: Supporting Operating Systems

Lesson 2: Installing and Configuring PC Components

Lesson 3: Installing, Configuring, and Troubleshooting Display and Multimedia Devices

Lesson 4: Installing, Configuring, and Troubleshooting Storage Devices

Lesson 5: Installing, Configuring, and Troubleshooting Internal System Components

Lesson 6: Installing, Configuring, and Maintaining Operating Systems

Lesson 7: Maintaining and Troubleshooting Microsoft Windows

Lesson 8: Network Infrastructure Concepts

Lesson 9: Configuring and Troubleshooting Networks

Lesson 10: Managing Users, Workstations, and Shared Resources

Lesson 11: Implementing Client Virtualization and Cloud Computing

Lesson 12: Security Concepts

Lesson 13: Securing Workstations and Data

Lesson 14: Troubleshooting Workstation Security Issues

Lesson 15: Supporting and Troubleshooting Laptops

Lesson 16: Supporting and Troubleshooting Mobile Devices

Lesson 17: Installing, Configuring, and Troubleshooting Print Devices

Lesson 18: Implementing Operational Procedures

Appendix A: Taking the Exams

Appendix B: Mapping Course Content to CompTIA A+ Core 1 (Exam 220-1001)

Appendix C: Mapping Course Content to CompTIA A+ Core 2 (Exam 220-1002)

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Accessing the Course Materials

PRINT COURSE

Print books are shipped within 2 business days.

Along with the print, you will also have access to the CompTIA Learning Center, the online platform what you can access an eBook version of the text with digital materials as described above. An access key and instructions for acessing the CompTIA Learning Center are emailed within 3-4 hours of purchase. The eBook is provided in a interactive online version, along with a downloadable PDF.

eBOOK COURSE

An access key and instructions for accessing the CompTIA Learning Center, the onlineplatform through which the eBook and all digital material, will be delivered, by email. The eBook is provided in an interactive online version, along with a a downloadable PDF.