Self-Study | In-Person
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
$1,295.00 – $2,995.00
CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce.
- Increased reliance on SaaS applications for remote work
- More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems
- Changing core technologies from cloud virtualization and IoT device security to data management and scripting
- Multiple operating systems now encountered by technicians on a regular basis, including the major systems, their use cases, and how to keep them running properly
- Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors.
Self-Study or In-Person
No prior experience necessary for those interested in attempting the CompTIA A+ course.
CompTIA 220-1101 & 220-1102
9 skills that you master and validate with CompTIA A+
- Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
2. OPERATING SYSTEMS
- Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.
3. SOFTWARE TROUBLESHOOTING
- Troubleshoot PC and mobile device issues including common OS, malware and security issues.
- Explain types of networks and connections including TCP/IP, WIFI and SOHO
- Troubleshoot real-world device and network issues quickly and efficiently
- Identify and protect against security vulnerabilities for devices and their network connections
7. MOBILE DEVICES
- Install & configure laptops and other mobile devices and support applications to ensure connectivity for end- users
8. VIRTUALIZATION & CLOUD COMPUTING
- Compare & contrast cloud computing concepts & set up client-side virtualization
9. OPERATIONAL PROCEDURES
- Follow best practices for safety, environmental impacts, and communication and professionalism
- Module 01: Installing Motherboards and Connectors
- Module 02: Installing System Devices
- Module 03: Troubleshooting PC Hardware
- Module 04: Comparing Local Networking Hardware
- Module 05: Configuring Network Addressing and Internet Connections
- Module 06: Supporting Network Services
- Module 07: Summarizing Virtualization and Cloud Concepts
- Module 08: Supporting Mobile Devices
- Module 09: Supporting Print Devices
- Module 10: Configuring Windows
- Module 11: Managing Windows
- Module 12: Identifying OS Types and Features
- Module 13: Supporting Windows
- Module 14: Managing Windows Networking
- Module 15: Managing Linux and macOS
- Module 16: Configuring SOHO Network Security
- Module 17: Managing Security Settings
- Module 18: Supporting Mobile Software
- Module 19: Using Support and Scripting Tools
- Module 20: Implementing Operational Procedures
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